TERMS & CONDITIONS
1. General
This website is owned and operated by Yasumi Coffee, hereinafter referred to as "Yasumi Coffee" or "We". These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the ability to purchase freshly roasted coffee beans. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
2. Key Commercial Terms
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
3. Prices and Payment
All prices are listed in SGD. They exclude delivery costs, which will be added to the total amount due. Offers are subject to availability. Prices may change at any time, but changes will not affect orders for which we have already sent an Order Confirmation.
4. Delivery
We will endeavor to fulfill your order by the delivery date set out in the Order Confirmation or, if no delivery date is specified, then within a reasonable time from the date of the Order Confirmation, unless there are exceptional circumstances.
5. Return and Refund
We do our utmost to ensure that your order arrives in perfect condition. If you are not satisfied with the goods upon delivery due to defects, please contact our Customer Service immediately.
Due to the perishable nature of our coffee, we do not allow refunds for deliveries to the "wrong address" provided by the customer.
6. Your Personal Information
When you use our website, we collect and store your personal information. We take this matter very seriously and ensure your data is well protected. Please refer to our Privacy Policy for more details.
7. Intellectual Property Rights
The intellectual property rights in all software and content made available to you on or through this website remain the property of Yasumi Coffee and are protected by copyright laws. All such rights are reserved by Yasumi Coffee.
8. Order Cancellation and Misuse of Promo Codes
Yasumi Coffee reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offers or due to technical issues. We also reserve the right to cancel any purchases or orders that have been placed based on incorrect pricing information or erroneous promotional codes, at any time, regardless of whether the order has been confirmed or payment has been made. In the event that payment has been made, Yasumi Coffee will refund the full payment amount to the original mode of payment used during the purchase.
In these circumstances, customers will be notified by Yasumi Coffee as soon as possible.
Promo codes are to be used only once per person unless otherwise stated. Each promotional code has its specific terms, which will be made clear at the time it's issued (including the length of time to use the code, eligibility, and what discount or offer it gives you) and can only be used as stipulated.
We also reserve the right to blacklist repeated offenders from purchasing our products.
9. Changes to Terms of Service
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms.
10. Governing Law
These terms and conditions are governed and construed in accordance with the laws of Singapore.
11. Contact Us
If you have any questions about these Terms, please contact us at Yasumi Coffee.
Just left us a
star reviewGreat coffee and customer service. They have a good selection of coffee as well.
Chanced upon Yasumi on Instagram and decided to give them a try — was pleasantly surprised by an extra sample bag given and also the cards describing the coffee's tasting notes and processing description etc. Will definitely be repurchasing :)
I started with the free trial and got hooked! Already tried 3 of 6 of their coffee and 4th one awaiting to be delivered. Beans are well roasted, flavourful and fresh.
The package of coffee comes with tasting notes and coffee info. The coffee itself smells super good and the brewed coffee I chose is very smooth and less acidic. Perfect!
I got a trial subscription, the morning cup, and the French press. Customer service was great, and the package came fast. I tried both Brazil and Tropic Daydream. They were super aromatic and made my day. Looking forward to trying other coffee beans for my next subscription.
A great coffee subscription service that makes my daily coffee a breeze - particularly love the ability to delay a delivery by a week or two so I can finish my existing beans before new ones arrive!
Love the freshly roasted coffee beans and warm customer service! Recommend to try!
Coffee with origins and no regrets trying out! Grind is consistent, the fragrant and beans are all fresh!
Subscribed to their weekly coffee beans. Beans are good, and overall a pleasant experience.
We enjoy the latte so much brew with yasumi Colombia bean! After a trial I've decided to keep the subscription and receive the fresh high quality coffee bean regularly.
Easy to use subscription website. Initial thoughts on the ethiopia beans for filter was that it was abit roasty, but after some dialing in it was really quite good, the blueberry notes were quite prominent. Coffee came with nice cards.
The ease of coffee subscription cannot get any easier and fuss free. Not to mention the coffee taste superb. The coffee packet is almost always empty.
Updated review on 18/4: The support team has reached promptly to explain the delayed shipment. Mentioned that my shipment was delayed because I placed an order after their roasting date, which I find the explanation satisfactory. And I received my subscription of coffee yesterday. It tasted great. Excellent service recovery team Yasumi 👌 Earlier review on 14/4: My subscription is due for renewal in 1 day but my earlier order hasn't been received despite placing an order 1 week ago. I don't like to be charged for a renewal product when my earlier product hasn't been shipped out and received. I will consider changing my review when the management looks into this. I have cancelled my earlier subscription.
Coffee subscription is affordable and convenient. Got single origin beans from Rwanda and tasting notes were true to description. Method of brewing: v60. Recommended to try.
It’s so convenient to make my regular cup at home with a coffee subscription. Yasumi coffee provides a satisfying cup of coffee with great customer service. Extending my subscription is a breeze, whenever I can’t finish my coffee in time… this ensures I get the best roast possible.
I got very good coffee bean quality with a reasonable price from Yasumi. Highly recommended.
Excellent specialty coffee roaster in Singapore at affordable prices. I'm always looking forward to my weekly delivery from Yasumi! The staff here are also really helpful and supportive!
Indonesian coffee was light roasted and flavourful. Yasumi has varied coffee bean varieties to suit different tastes. Subscription model is convenient and has a lot of discount perks for regulars.
Signed up for the trial and only paid $0.99 for delivery. Received the coffee promptly after a few days in my letterbox. Packaging is SO cute and they even included tasting notes of the coffee beans sent! They even included a sample of another coffee bean for free :') Coffee beans were freshly roasted and smelt amazing when they arrived too :)
I love the coffee beans roasted by Yasumi coffee. Great taste and quality.
Coffee smells is good and aromatic. Even though I left it quite long but the coffee smells still lingers l.
I ordered a trial size of Brazilian coffee beans, and it arrived the day after roasting along with 60g of Tropic Daydream. Surprisingly, I found that I liked the Tropic Daydream even more! The whole beans were incredibly fresh and fragrant even before grinding. When I tried an espresso with oat milk, it tasted just like a latte from a cafe, but at only half the price and with 100% freshness. Today, experimenting with a coarser grind resulted in a lighter coffee taste. The convenience of the coffee beans subscription is a bonus; I can enjoy different beans every 6 weeks, and refills come directly to my house.
Love the coffee, always flexible to change the coffee flavour and comes in time!
I really love how Yasumi makes it super easy for us customers to buy things! Their website is so easy to navigate, and they always give clear descriptions of their products. Plus, it's awesome that they often throw in discount codes for our next order or purchase. It's like getting a little treat every time we shop with them!
First Time experience with coffee beans from Yasumi and will never go back to the previous brand of coffee. Yasumi all the way!!!
Love the customer service from Yasumi. Have tried Brazil dark roast, Colombia and Nicaragua coffee beans. Enjoyed all 3 roasts very much. Yasumi coffee beans is of great quality. Amazing aromas!
Very quick response to my question that is accurately and clearly explained. The professionally designed online platform is customer centric and paid attention to details. I hope the coffee I’ll be receiving will be as good if not exceed my expectations. Pretty sure it will. Looking forward to my caffeine fix soon! Yes! Got my coffee earlier than expected. Got my caffeine fixed. Love the taste and can’t ask for more.
Decided to try Yasumi as i cam across their page, got a free bag of beans to try and i tried it today. Pretty convinced to continue my subscription with them👍🏻
I've tried different coffee subscription services before, and Yasumi is the best I've used. I make espressos at home, and their beans are excellent. I've had to ask for help with my subscription before and they were always very helpful and patient.
Love the coffee beans and the flexibility to choose the type of beans as well as when I want the beans to be delivered
Coffee is freshly roasted and I always receive them very swiftly! Appreciate the friendly and responsive customer support as well :) Very honest, local roasters!
Great coffee subscription service and very fuss-free. The beans they use are freshly roasted :)
Quick, responsive and helpful customer services. Quality coffee that taste and smells wonderful
Completely hooked! One of my joys now is to look forward to my coffee delivery and indulged in that addictive aroma. The coffee bean are roasted to perfection. No any other coffee bean come close.
The trial pack is of course of great value and the experience of buying from Yasumi is seamless. The "Rwanda" washed coffee is a great filter roast.
I bought their 250ml morning cup a few months ago. It is not worth the price. When it arrived, I could tell the quality wasn’t great. Coffee stains cannot be washed off or removed, and it looks terrible just after 1 month of usage. I’m very disappointed with the product.
Got an extra 60g of coffee in the trial subscription to try out. Can’t wait to try out the different beans!
The subscription service is fuss-free and you can easily change your next delivery date/beans via the website. No need for multiple emails back and forth and efficiency of updating the notice is great.
Had some trouble with my mailing address and customer support was very patient and responsive
One of my favourite coffee subscription services in Singapore: user-friendly interface, great rewards for continued subscription, and most important of all, I enjoy the beans!
Finally order my first trial coffee from Yasumi. The moment I open the package . The coffee smells so good, love the fruity taste