Please kindly elaborate further on why you are canceling your subscription plan with us!

Please help us improve by giving us specific feedback on what went wrong or any suggestions you have on improving your experience the next time!

We kindly hope you avoid answers like "N/A" or "NIL" as we hope to learn from your experience with us!

For support requests, do not use this form if you need immediate assistance, use our contact form instead.

Thank you for your amazing feedback and we hate to see you go 🥲

Yasumi Coffee is a home-grown coffee roaster, every single subscriber is important to our mission of providing affordable and accessible specialty coffee.

You are an important customer to us.

Before we part ways forever, we hope to change your mind and keep your subscription with a $3 discount for your next 5 subscription orders.

We will also work on your feedback as soon as possible and provide you with a satisfactory solution!