Subscriptions create a recurring predictable demand for coffee which is hugely beneficial to the farmers. Coffee farmers previously had to invest years of effort and time with no promise of selling the coffee for a fair price when the coffee is ready for harvest.
Your recurring commitment to a specific coffee farm gives the smallholder farmers security and the peace of mind to focus on creating the best coffee.
You get a great cup of coffee in the end by simply choosing to drink the same cup of coffee 🙂
To thank all our subscribers for uplifting the coffee industry, we have created a subscriber rewards program that rewards long-term subscribers.
How are points calculated?
For each successful completion of your subscription renewal order, 1 point will be awarded to you.
Points are never consumed when you redeem rewards, they will keep accumulating to unlock new rewards based on the total points accumulated.
Upon cancellation, points are returned to 0.
Rewards that are only available for the first subscription will no longer be available in your subsequent subscription or reactivation.
The minimum dollar value to acquire a point is $9.
How are rewards claimed?
Upon unlocking your reward, you will receive a coupon code via email that you can apply to checkout the reward from our website similar to how you would purchase a product.
Rewards must be claimed within the expiry date as most of the rewards have limited stocks, no replacement reward will be given if the reward expires.
Some rewards may have a longer expiry date as it is still in production.
Do rewards come with free shipping?
Rewards do not come with free shipping by default. However, if you have an ongoing subscription with us, we can ship your reward together with your coffee so that we can subsidize the shipping costs.
Free shipping for rewards is one of the perks of keeping an active subscription.
You can still claim your reward after your subscription has ended. However, you will need to cover the shipping fees for the reward.
Are all rewards revealed already?
No, the rewards system is fairly new and the team is brainstorming on new products that we can offer to coffee lovers that can also subsequently serve as rewards.
We will slowly but surely add different rewards that are relevant to coffee lovers or fit within the Yasumi Coffee brand.
What if the reward is not available yet when I have unlocked it?
Some rewards are still in the making but we are always excited to share them with you once we confirmed the production. These upcoming rewards will be listed in the rewards milestone.
If you are on a shorter renewal frequency, you may unlock the reward before it is available.
The expiry window for the reward will always be within the launch date, if it happens to expire before it is launched, you can request a new coupon code from us.
Does suspension affect points?
No, you can suspend your account and it will not affect your points, but please note that most of the rewards will be fully claimed within a month so your reward may no longer be available when you return from your suspension.
Have a technical issue with the point calculation?
There may be situations where points may not be awarded due to technical bugs. Please send us an email regarding your issue, we can manually look into your orders to award the deserved points.
How to use coupons?
For discounts on your coffee subscription plan - Simply apply to coupon to your subscription plan in your account dashboard under the subscription.
For discounts on our products - Checkout the product as usual on our website and apply the coupon code to your cart.
To enjoy free shipping together with your next subscription order for your reward, make sure you have an active subscription with us, the order will be shipped together with your subscription coffee! ( Make sure you have an upcoming subscription delivery and your plan is not suspended. Otherwise, the reward will not be shipped. )
If you do not have an active subscription, you can also simply just choose the standard delivery option and cover the shipping fees to claim your reward!
Terms & Conditions
Eligibility: Customers must have an active subscription to be eligible for the rewards program. The program is only available to individual consumers, not businesses or organizations. Customers must be at least 18 years old.
Enrollment: Customers are automatically enrolled in the rewards program when they purchase a subscription. No additional action is required to participate.
Earning Rewards: For every order placed, customers earn points. The number of points per order will be specified in the program details. Points are only earned for paid orders, not orders that are cancelled or refunded.
Reward Tiers: Once customers hit certain order thresholds, they become eligible for freebies. The order thresholds and corresponding rewards are specified in the program details.
Claiming Rewards: The customer will receive an email notification of the reward. Customers must claim their reward within 30 days or any other date stated in the reward, after which the reward expires.
Restrictions: Rewards cannot be transferred, sold, or traded. They have no cash value and cannot be exchanged for cash.
Termination: We reserve the right to suspend or terminate the rewards program at any time. If the rewards program is terminated, customers will have a specified period of time to use their earned rewards.
Forfeit of points: We reserve the right to deduct points if we detect any abuse of our reward system such as creating multiple accounts to get referral bonuses, or exploiting any other loopholes in the system.
Modification of T&C: We reserve the right to amend these T&Cs at any time. Customers will be notified of any changes and continued participation in the program will constitute acceptance of the revised T&C.
Liability: We are not responsible for any loss or damage arising from the rewards program, except as required by law.
Privacy: Customer information collected through the rewards program will be handled according to our privacy policy.
yasumicoffee
Yasumi Coffee is for everyone.
There is no perfect way on how to drink our coffee, brew it just the way you like.
Please enjoy this freshly roasted coffee in a restful state of mind.
Let go of your worries and have a coffee yasumi with anyone, anywhere.
I ordered a trial subscription. The package came fast and the beans were well packed (despite being unregistered mail). The additional 60g X'mas sample was a nice surprise as it was meant to be a 120g trial and I actually really liked it. Usually do pourover or espresso at home with a hand grinder.
I started with the free trial and got hooked! Already tried 3 of 6 of their coffee and 4th one awaiting to be delivered. Beans are well roasted, flavourful and fresh.
Fuss-free coffee subscription! Love that I can easily switch up my beans, its grind, the schedule of roast and delivery. Most importantly, I’m pleased with the aroma and taste of the beans I got!
Easy to use subscription website. Initial thoughts on the ethiopia beans for filter was that it was abit roasty, but after some dialing in it was really quite good, the blueberry notes were quite prominent. Coffee came with nice cards.
Have been a long time fan and subscriber of Yasumi coffee. Took on their subscription plan since I begun my coffee journey at home and never had to look elsewhere. They offer a wide range of flavours and origins, you can also customize your grind size if required. Freshly roasted beans every Tues and delivered to your doorstep.
Highly recommended for all coffee enthusiast out there!
I stopped buying coffee outside when I can have cafe standard (even better than most cafe) coffee at home. I really enjoy Yasumi coffee, Brazil single origin. Perfectly, freshly roasted, not acidic, and nice aroma😉
Very quick response to my question that is accurately and clearly explained. The professionally designed online platform is customer centric and paid attention to details. I hope the coffee I’ll be receiving will be as good if not exceed my expectations. Pretty sure it will. Looking forward to my caffeine fix soon!
Yes! Got my coffee earlier than expected. Got my caffeine fixed. Love the taste and can’t ask for more.
Chanced upon Yasumi on Instagram and decided to give them a try — was pleasantly surprised by an extra sample bag given and also the cards describing the coffee's tasting notes and processing description etc. Will definitely be repurchasing :)
I do really love the YASUMI Coffee!
It brings much much convenient for me, I have an espresso machine at home, so I could make a great cup of coffee everyday. Fresh grind the whole bean, fresh brew the double shot, fresh steam the milk, and then, a fresh cup of specialty coffee.
I have order with YASUMI coffee since last year, which Im really happy with the fresh whole bean which deliver to my mail box everytime! and the teams are so cute that everytime will send you an email to inform you that your coffee is going to roast, going to deliver. And the other thing I like YASUMI is becuz they are very flexible which I could skip the slot when I need to travel. Appreciate a lot！
Love the customer service from Yasumi. Have tried Brazil dark roast, Colombia and Nicaragua coffee beans. Enjoyed all 3 roasts very much. Yasumi coffee beans is of great quality. Amazing aromas!
Tried almost all the different coffee origins available.
Loved the Indonesian, Columbian and Ethiopian ones best.
Delivery direct to mailbox has been flawless.
Online platform for subscription changes and promo codes is very convenient.
Started out wanting to get the free trial only but have been continually hooked onto their service!
I ordered a trial size of Brazilian coffee beans, and it arrived the day after roasting along with 60g of Tropic Daydream. Surprisingly, I found that I liked the Tropic Daydream even more! The whole beans were incredibly fresh and fragrant even before grinding. When I tried an espresso with oat milk, it tasted just like a latte from a cafe, but at only half the price and with 100% freshness. Today, experimenting with a coarser grind resulted in a lighter coffee taste. The convenience of the coffee beans subscription is a bonus; I can enjoy different beans every 6 weeks, and refills come directly to my house.
A great coffee subscription service that makes my daily coffee a breeze - particularly love the ability to delay a delivery by a week or two so I can finish my existing beans before new ones arrive!
Signed up for the trial and only paid $0.99 for delivery. Received the coffee promptly after a few days in my letterbox. Packaging is SO cute and they even included tasting notes of the coffee beans sent! They even included a sample of another coffee bean for free :') Coffee beans were freshly roasted and smelt amazing when they arrived too :)
Just brewed a cup of Tropic Daydream. Wonderful blend, so delicious. Right amount of acidity and body. Great customer service and responds to email timely. Thanks for the rebates as well.
We enjoy the latte so much brew with yasumi Colombia bean! After a trial I've decided to keep the subscription and receive the fresh high quality coffee bean regularly.
Completely hooked! One of my joys now is to look forward to my coffee delivery and indulged in that addictive aroma.
The coffee bean are roasted to perfection. No any other coffee bean come close.
The package of coffee comes with tasting notes and coffee info. The coffee itself smells super good and the brewed coffee I chose is very smooth and less acidic. Perfect!
One of my favourite coffee subscription services in Singapore: user-friendly interface, great rewards for continued subscription, and most important of all, I enjoy the beans!
I got a trial subscription, the morning cup, and the French press.
Customer service was great, and the package came fast.
I tried both Brazil and Tropic Daydream. They were super aromatic and made my day. Looking forward to trying other coffee beans for my next subscription.
I've tried different coffee subscription services before, and Yasumi is the best I've used. I make espressos at home, and their beans are excellent. I've had to ask for help with my subscription before and they were always very helpful and patient.
