Last Updated: 23 Jan 2025
1. Introduction and Acceptance of Terms
Program Description:
By enrolling in the Yasumi Coffee Lovers Club Membership (“Membership”), you gain access to purchase coffee at or near our cost plus a specified markup, along with any additional perks or benefits we may offer.
The purpose of this Membership is to provide members with discounted coffee pricing in exchange for an annual or monthly fee.
Acknowledgment:
By purchasing or using this Membership, you (“Member” or “you”) agree to be bound by these Terms & Conditions in full. If you do not agree, you must not purchase or use the Membership.
2. Membership Fees and Payment
2.1 Annual Membership
- Annual Fee: SGD 130.80 per year.
- Payment Schedule: The full annual Membership fee is charged upfront at the time of enrollment.
2.2 Monthly Membership
- Monthly Fee: SGD 11.90 per month.
- Payment Schedule: The monthly Membership fee is charged on a recurring basis each month on the calendar day corresponding to the date of initial purchase.
2.3 Automatic Renewal
- Both Annual and Monthly Memberships automatically renew at the end of their respective terms, unless you cancel before your renewal date.
- If you do not wish to renew, you must cancel by contacting us (see Section 12: Contact Information) or through your account settings (if available) at least 24 hours before the renewal date.
2.4 No Refunds After Renewal
- Once a new billing cycle begins (annual or monthly), no prorated refunds are offered if you decide to cancel mid-term or mid-month, except in the case of program discontinuation (see Section 5).
3. Cost-Plus Pricing Structure
3.1 Definition of Cost-Plus
Your Membership grants you the ability to purchase coffee at or near our cost, plus a specified markup percentage (e.g., 15%). This means you typically pay a lower price than non-members for qualifying coffee purchases. Cost are estimates and should not be treated as accurate figures.
3.2 Company Entitlement to Savings
- Operational Efficiencies: If Yasumi Coffee (“Company,” “we,” or “us”) negotiates better supplier rates or achieves other operational cost savings, we may, at our discretion, pass on some or all of these savings to Members.
- Business Feasibility: We reserve the right to maintain a reasonable margin to ensure the long-term viability of the Membership program and to protect our shareholders’ interests.
3.3 Price Adjustments
- Batch-by-Batch Updates: Coffee prices under the cost-plus model may change with each new batch of coffee we receive or when our operational costs fluctuate. We will update prices accordingly to ensure the program remains sustainable.
- Yasumi Coffee reserves the right to make changes to the markup amount to support any additional overheads required to support the programme.
3.4 Cost Estimates Disclaimer
All cost figures used by Yasumi Coffee to determine near-cost pricing (“Cost-Plus”) are based on our best estimates at the time of calculation. These estimates may include projected shipping fees, raw material costs, and other overhead expenses. Due to market fluctuations and other unpredictable factors, the actual costs may vary. Consequently, the final coffee prices set for Members are not guaranteed to reflect absolute costs and may be adjusted periodically to ensure the ongoing viability of the Membership program.
3.5 Confidential Cost Data
All detailed cost information and pricing calculations used to determine our near-cost prices are proprietary and confidential to protect the interests of those it affects.
Members acknowledge and agree that they do not have the right to demand or inspect our internal cost data, payroll data, invoices, supplier contracts, or any other documentation related to our cost structure. Any cost figures or estimates shared by Yasumi Coffee are provided solely at our discretion and for informational purposes only.
4. Limitations and Purchase Caps
4.1 Volume Restrictions
- Monthly Members: May purchase up to 3 bags of coffee per month at near-cost pricing.
- Annual Members: May purchase up to 36 bags of coffee per year at near-cost pricing.
- Beyond these limits, additional purchases may be charged at regular retail prices or may be disallowed, subject to our discretion.
4.2 Product Availability
- Certain premium or limited-run coffees may be excluded or made available in limited quantities to ensure fair access for all Members.
- We reserve the right to modify which products are included in the Membership discount at any time.
5. Program Changes, Suspension, or Termination
5.1 Right to Modify or Terminate
- We reserve the right to modify, suspend, or discontinue the Membership program—or any aspect of it—at any time.
- We will provide notice of any material changes via email or by posting updated terms on our website.
5.2 Pro-Rated Store Credit Upon Discontinuation
- If we discontinue the program before the end of your current Membership term, you will receive prorated store credit for any unused portion of your Membership fee.
- Example: If the program is discontinued 6 months into a 12-month annual Membership, the Member will receive 50% of the annual Membership fee in store credit.
6. Refund and Store Credit Policy
6.1 Voluntary Cancellation
- You may cancel your Membership at any time; however, no refund will be provided for any remaining months in your Membership term (annual or monthly), unless required by local laws.
- If you cancel mid-term, you will continue to enjoy Membership benefits until the end of the current billing cycle, but will not receive a prorated refund.
6.2 Program Discontinuation Refund (Store Credit)
- Any refunds for an unused portion of your Membership due to program discontinuation will be issued as store credit only.
- Store credit must be used within a period of 3 months of issuance. After this period, any unused credit will expire.
7. Use of Membership Benefits
7.1 Non-Transferable
- Membership benefits are personal to you and cannot be transferred or shared without our express written consent. Your coupon code however, may be shared.
7.2 Compliance
- Any attempt to abuse or misuse the Membership—such as purchasing coffee at near-cost and reselling it for profit—may result in immediate termination of your Membership without refund.
- We reserve the right to monitor purchase patterns and take action against any suspected misuse.
8. Limitation of Liability and Indemnification
8.1 No Guarantees of Ongoing Profitability
- The Membership is designed to provide value through discounted coffee purchases but does not guarantee our long-term profitability or the continuous availability of discounted pricing.
- You acknowledge that the program may be terminated if it ceases to be financially viable.
8.2 Indemnification
- You agree to indemnify and hold Yasumi Coffee, its affiliates, employees, and agents harmless from any claims, damages, liabilities, or expenses arising out of or related to your misuse of the Membership or any breach of these Terms & Conditions.
9. Dispute Resolution
9.1 Governing Law
- These Terms & Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
9.2 Arbitration or Small Claims
- In the event of any dispute, claim, or controversy arising from or relating to your Membership, you agree to first attempt to resolve the matter informally by contacting us (see Section 12).
10. Privacy and Data Usage
- We collect and use your personal information (such as your name, contact details, and purchase history) for the purpose of managing your Membership and providing services.
11. Entire Agreement and Severability
11.1 Complete Agreement
- These Terms & Conditions, along with any referenced policies, constitute the entire agreement between you and Yasumi Coffee regarding your Membership.
11.2 Severability
- If any provision of these Terms & Conditions is held to be invalid or unenforceable, all remaining provisions will continue in full force and effect.
12. Contact Information
- Email: [hello@yasumicoffee.com]
- For any inquiries, clarifications, or disputes regarding your Membership, please reach out to us using the contact information above.
Final Remarks
- Key Points Highlight: Members are encouraged to note the limitations on monthly/annual bag purchases, the pro-rated store credit policy in case of program discontinuation, the possible retention of additional cost savings, and the batch-by-batch price adjustments that may occur.
- Version Control: These Terms & Conditions are subject to change. Your continued use of the Membership after any modifications signifies your acceptance of the updated Terms & Conditions.
- Thank You: We appreciate your support and look forward to providing you with exceptional coffee at near-cost pricing.